Return and Refund Policy

Bag Discount
Email: support@bagdiscount.shop

At Bag Discount, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You have 30 days from the date of delivery to return an item.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Proof of purchase (order confirmation or receipt) is required for all returns.

Non-returnable items

• Gift cards

• Final sale items or discounted products marked as "non-returnable"

• Items not in their original condition, damaged, or missing parts for reasons not due to our error

Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@bagdiscount.shop.

Return Shipping

• Customers are responsible for paying return shipping costs.

• If the return is due to our error (wrong item, defective or damaged product), Bag Discount will cover the return shipping.

Contact Us

For any questions about returns or refunds, please contact us:
📧 Email: support@bagdiscount.shop